# 1up vs SafeBase

Looking for a SafeBase alternative?

Find out how 1up compares to legacy Questionnaire Management Tools

| Feature                          | 1up                                               | SafeBase                               |
|----------------------------------|--------------------------------------------------|---------------------------------------|
| **1-liner**                      | Automate RFPs, questionnaires, and sales questions | Security Trust Center tool             |
| **Free Trial**                   | ✅ Yes, 14-day free trial for all users.         | ✅ Yes, but limited free trial features |
| **Self Service**                 | ✅ Yes, 1up is fully self-service                 | ❌ No, SafeBase requires you to "Send us content for your library" so they can set up your account |
| **Pricing**                      | 📅 1up starts at $250 / month for the Starter Plan with **unlimited answers**. | 🤑 N/A - Must speak to a sales rep    |
| **Setup time**                   | ⚡ Minutes                                       | ❗Days/Weeks                           |
| **Answer Generation**            | 😀 Unlimited                                     | ❗SafeBase charges for questionnaire generation as an add-on to their All-Access Plan |
| **Easy Knowledge Base Setup**    | 😀 Connect documents, URLs, and previously completed RFPs. 1up also automatically ingests your website. | 😔 Requires users to set up a Q&A library which can take a lot of time |
| **RFP Automation**               | ✅ Yes, 1up automates RFPs in Excel, Word, and PDF format | ❗SafeBase is a security review tool built for infosec teams, it does not automate RFPs or Sales Questionnaires. |
| **Automated Knowledge Base Maintenance** | 😀 1up integrates with sources like Google Drive, Confluence, and Notion, and updates your knowledge database continually anytime the sources of truth are updated. | 😀 SafeBase has a number of high quality integrations such as Jira, Hubspot, Intercom, and more. |
| **3rd Party Chat Integrations**   | ✅ Add 1up to Slack, MS Teams, and Google Chat to enable fast answers to any question | 😕 SafeBase does not generate answers in Slack, MS Teams, or Google Chat. |
| **Easy to use UI**               | 🏃 Lightweight interface with minimal setup time. 1up is designed to be fully self-service and easy to use. | 😕 Complex UI focused on Security Reviews, questionnaire automation is limited to using a library of pre-made responses. |
| **Automate Web-based Questionnaires** | 💻 Answer web portal based questionnaire with 1up's [RFP Browser Extension](/content/rfp-questionnaire-browser-extension/index.html) | 💻 Yes, SafeBase has a browser extension |
| **Live Chat Support**            | 🙋‍♀️ Yes, live chat support powered by humans.   | 🙋‍♀️ Yes, live support powered by humans.   |
| **Trust Center**                  | ✅ 1up provides a customizable Trust Center that Sales, Security, and IT teams can use.  | ✅ Trust Center designed for security reviews |

## See Why 1up is Faster and Easier

Skip researching and writing answers - 1up automatically generates the best answer based on all your internal and external knowledge.

## Frequently Asked Questions  
**Why did users choose 1up over SafeBase?**  
1up is built to **automate RFPs, questionnaires, and sales questions**, not just security reviews. SafeBase is a security-focused Trust Center tool, whereas 1up supports **broader revenue use cases** across Sales, Presales, Security, and IT—making it useful far beyond compliance workflows.

**How is 1up’s Answer Hub better than SafeBase’s Trust Center?**  
1up’s [**Answer Hub**](/content/trust-hub/index.html) is designed for **multiple use cases**, including security questions, sales enablement, RFPs, and customer FAQs. SafeBase’s Trust Center is optimized primarily for **security and compliance reviews**, which limits its effectiveness for sales-driven or revenue-facing workflows.

**Does 1up reduce setup time compared to SafeBase?**  
Yes. 1up is **fully self-service** and can be live in minutes by connecting documents, URLs, prior RFPs, and your website. SafeBase requires you to send content to their team to build your library, resulting in **days or weeks of setup** before teams can start responding.

**Can SafeBase automate questionnaires the way 1up does?**  
No. 1up **automates questionnaires end-to-end** in Excel, Word, PDF, and web portals with unlimited answer generation. SafeBase focuses on security reviews and charges extra for questionnaire generation, while still relying on a pre-built response library rather than true automation.

## Why Teams Prefer 1up  
**95%**
Faster questionnaire completion. WalkMe and JumpCloud slashed response time after implementing 1up.  
**2x**
Questionnaire at-bats more than doubled after automating the process with 1up.  
**Global**
Automation across multiple languages for sales teams and customers worldwide.

## How JumpCloud Doubled Sales Questionnaire Completion with 1up
JumpCloud is now seeing a 95% completion rate of their sales questionnaires through automation with 1up - more than double what it was.

**“The time we save with 1up has changed how we work. Our team speeds through DDQs and spends time polishing responses instead of writing them from scratch.“**  
— James Herbert, Sales Engineering, JumpCloud

## How WalkMe® Reduced RFP Response Time by up to 90%  
By centralizing the WalkMe knowledge base and automating RFP management, 1up created space for sales reps, sales engineers, and account executives to spend their time on customer-facing tasks, like conversations, context, and collaborations.
