What is Jira | Sales Encyclopedia
What is Jira?
Jira is a project management software developed by Atlassian. Jira has become synonymous with agile development teams and provides scrum & kanban boards.
The software is primarily used for tracking stories, bugs, and tasks. A team can customize workflows and reporting, as well as time-tracking capabilities, to monitor productivity.
Jira is configurable for different types of projects. At the heart of the workflow are “issues,” or tasks, that teams work on and pass through a pre-defined workflow.
The scope of Jira’s project management capabilities has grown immensely since it was founded, and more than a dozen products exist under the Atlassian umbrella today.
As of 2022, Atlassian’s products include:
- Jira Core
- Jira Software
- Jira Service Desk
- Confluence
- BitBucket
- OpsGenie
An Introduction to Jira:
Video Tutorial
(#1) What is JIRA | JIRA | Jira Tutorial | Jira Tutorial For Beginners
FAQs
Can Jira be used by non-technical teams?
Yes! While we usually see DevOps teams using Jira, non-technical teams in marketing, HR, and operations can also use it. Jira has customizable boards that can help these teams manage tasks, track progress, and streamline workflows.
What is the difference between Jira Software, Jira Core, and Jira Service Desk?
These are three separate functions under the Jira umbrella. The Jira Software is designed for software development teams. It offers helpful project management tools like scrum and kanban boards. Meanwhile, Jira Core is geared toward general business project management. And Jira Service Desk (now Jira Service Management) is built for IT and customer support teams to manage service requests and incidents.
Does Jira integrate with other tools?
Yep. Jira integrates with Confluence, Bitbucket, GitHub, Slack, Microsoft Teams, and more. You can also integrate Jira with your test automation or CI/CD tools.
Is Jira suitable for small teams or only large enterprises?
You can scale with Jira regardless of your team's size. Small startups can manage light workflows, and large enterprises can use the advanced reporting and permissions features.