Get Instant Answers from Your Website with AI

The Problem

Most websites have way more useful content than anyone actually uses. There are too many pages, search is unreliable, and nobody has time to dig. By the time a rep finds the right answer, the moment has passed.

The Solution

1up connects to your website and makes all of that content searchable and usable in seconds. Your team stops hunting and starts answering.

Turn Your Website Into a Knowledge Base Your Team Will Actually Use

The information your team needs is probably already on your website. The problem is finding it quickly enough to actually be useful. 1up pulls it all in so your team can ask questions and get answers on the spot, without leaving the tools they are already in.

A lot of sales and marketing teams have great content on their website. The problem is getting people to actually use it when they need it. Most reps are not going to stop mid-call to browse through your docs. They need answers fast, in the tools they are already in.

With 1up, you add your website URL to the knowledge base and it pulls in everything. Web docs, support pages, blog posts, all of it. From there, your team can ask questions directly in Slack, Microsoft Teams, or Google Chat and get answers sourced straight from your site. No extra steps, no context switching.

A lot of teams start by using their website to power a customer-facing Answer Hub. Others go straight to automating RFPs and questionnaires. Either way the setup is pretty straightforward.

You upload the document, tell 1up to use your website as the source, pick the right tag, and it takes it from there. It only pulls from what you have tagged, so the answers reflect your actual documentation rather than something generic.

That matters a lot when you are filling out something a customer is going to scrutinize. There is no room for a response that sounds plausible but is not quite right. 1up keeps it grounded.

What Your Team Can Do with 1up

• Get instant answers from your website
  Say a rep needs to know how a feature works mid-call. They are not going to stop and search through your docs. With 1up they just ask the question in Slack or Teams and get an answer back in seconds, pulled straight from your site.
• Automate RFPs and sales questionnaires
  Upload the questionnaire, point 1up to your website as the source, and it fills in responses based on your actual content. You control what it draws from, so nothing gets made up.
• Work in the tools your team already uses
  No new software to learn. 1up plugs into Slack, Teams, Google Chat, and more. Your team keeps working the way they already do, including pulling answers from Google Drive if needed.
• Trust every answer that goes out
  1up does not go outside the sources you give it. So whether it is a quick internal question or a high-stakes questionnaire, the answers come from your documentation and nothing else.

Teams like HAWK trust 1up to keep their knowledge accurate and accessible. Read Customer Stories

FAQs

What types of messaging apps can 1up work with?
1up can work with Slack, Google Chat, Microsoft Teams, and more. We can integrate with whichever messaging app your team is using.

How does 1up gain knowledge and answer questions so fast?
Through a large language model AI system our engineers designed to be both accurate and efficient. We refer to our LLM-powered system as K.B.

Where does 1up get the answers to my team’s questions?
From you! 1up will safely and securely access your website, read your documents, and scan your blogs. You control the flow of information, always.

Can 1up fill out documents, too?
Yes! 1up won’t just chat. It will also fill out questionnaires, respond to RFPs, and more.