# Microsoft Teams

January 15, 2026

## How to Add 1up to MS Teams

You can connect 1up to Microsoft Teams in just a few steps. From your 1up dashboard, go to **[Ask 1up](https://app.1up.ai/)** and click the **Teams icon**.

This opens the Microsoft Teams Marketplace, where you'll be prompted to add the 1up bot. Click **Get it Now.**

This should open your Teams app where you'll see a card asking you to pair Teams with your 1up account. Click it, and the integration is complete.

## **How to use 1up inside Teams**

You can interact with the 1up bot in two ways:

- **Send a direct message** to ask questions privately.
- **Tag @Ask1up in any Teams channel** to get an answer right in the conversation.

1up will answer using the knowledge stored in your workspace and will display the sources used for each response. **Anyone in your organization can talk to 1up in Teams,** you don’t need a separate 1up license to ask questions.

## Controlling what 1up can answer

From your 1up dashboard, open **[Settings → Teams Settings](https://app.1up.ai/ask-1up?modal-settings=true)**. Here, you can choose which Tags (knowledge sources) Teams is allowed to use for responses.

For example:

- Include Security, SOC 2, or InfoSec content to make those answers available.
- Include Sales assets or Product Docs that help your team respond to customer questions.
- Exclude sensitive or internal content you don’t want showing up in Teams.

This gives you full control over what information the Teams bot can reference.